Mac Printing Setup

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Differences from Windows

The print setup entry points and procedures on macOS differ quite a bit from Windows. If you use a Windows computer, please see Document Printing Setup Guide.

Key differences:

• Mac has no "Printer Preferences" concept—the paper size is chosen each time you print, or saved via a preset
• Custom paper sizes on Mac are created in "Page Setup," not in printer properties
• Some dot-matrix printers require a dedicated driver on Mac, and some only support Windows

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Dot-matrix printers (printing sales orders / purchase orders)

Step 1: Install the driver

Most dot-matrix printer brands provide Mac drivers:

Brand	Mac driver support	Download
Epson	Supported (recommended)	Official download
Aisino	Some models supported	Official download
Jolimark	Some models supported	Official download

Note

Some domestic dot-matrix printers (such as Dascom, OKI) may not provide a Mac driver. Confirm before buying. Epson's LQ series has the best Mac compatibility.

Installation steps:

1. Download the Mac driver from the official website (.dmg or .pkg file)
2. Double-click to install and follow the prompts
3. Connect the printer to your Mac with a USB cable

Step 2: Add the printer

1. Click the in the top-left corner of the screen → System Settings (or "System Preferences")
2. Search for and click Printers & Scanners
3. Click the + button in the bottom-left to add a printer
4. Select your dot-matrix printer from the list
5. Confirm the driver is recognized correctly, then click Add

Step 3: Create a custom paper size (half-page)

Unlike Windows, Mac doesn't set the paper in printer properties—you create it in "Page Setup":

1. Open any app (such as "Preview" or Safari)
2. Click the menu bar File → Page Setup...
3. In the "Paper Size" dropdown, select Manage Custom Sizes...
4. Click the + in the bottom-left to create a new paper size
5. Set:
   • Name: Half-page 241x140
   • Width: 241 mm
   • Height: 140 mm
   • Non-Printable Area: set all to 0 mm
6. Click OK

Common paper specifications

Paper	Width	Height	Notes
Half-page (no perforation)	241mm	140mm	Most common
Half-page (with perforation)	216mm	140mm	With tear-off perforated edges on left and right
Third-page	241mm	93mm	Small documents

Step 4: Print in Jenny Software

1. On the sales order detail page, click Print
2. The system renders the document preview
3. Press ⌘ + P to open the print dialog
4. In "Paper Size," select the "Half-page 241x140" you created
5. Choose the correct printer
6. Click Print

Save as a preset (so you don't choose the paper every time)

Mac lets you save print settings as a "preset" for one-click use later:

1. In the print dialog, set the paper size, printer, etc.
2. Click the "Presets" dropdown → Save Current Settings as Preset...
3. Enter a preset name (e.g., "Dot-matrix - Half-page")
4. Click OK
5. Next time you print, just select this preset

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Thermal label printers (printing fabric roll labels)

Driver installation

Brand	Mac support	Notes
Gainscha	Supported	Download the Mac driver
HPRT	Supported	Download the Mac driver
Deli	Partially supported	Confirm the model

Set the label paper size

1. Likewise, create it via File → Page Setup → Manage Custom Sizes
2. Common label paper sizes:
   • 70mm × 40mm (most common)
   • 80mm × 50mm
   • 100mm × 60mm
3. Set all non-printable areas to 0 mm

Print labels

1. Select samples in the sample room and open the sample basket
2. Click "Print Labels"
3. Choose a label template (such as 70×40mm)
4. After generating the labels, press ⌘ + P to print
5. Select the thermal printer and the matching paper size

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FAQ

Mac can't find the printer?

1. Confirm the printer is powered on and connected via USB
2. Try unplugging and reconnecting the USB cable
3. Go to System Settings → Printers & Scanners → click the + button → check whether it appears
4. If it's a network printer, confirm the Mac and printer are on the same LAN

Printout is blank/garbled?

Most likely a driver issue:

1. Confirm you installed the correct Mac driver (not the Windows version)
2. In "Printers & Scanners," remove the printer and add it again
3. When adding, manually select the correct driver model

No "Page Setup" menu?

Some apps may not have a separate "Page Setup" menu. You can:

1. Click Show Details in the print dialog (⌘ + P)
2. In the "Paper Size" dropdown, select Manage Custom Sizes
3. You can create custom paper there too

Choosing the paper size every time is a hassle?

Use the preset feature (see "Save as a preset" above)—set it once, then just select the preset every time you print.

Can a Mac connect to a printer shared from Windows?

Yes. See Printer LAN Sharing—a Mac connects to a Windows-shared printer via the SMB protocol.

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Related articles

• Document Printing Setup Guide — print setup on Windows
• Thermal Label Printer Setup — detailed thermal printer configuration
• Printer Driver Downloads — driver download links by brand
• Document Editor — customize document print templates