Jenny Fabric Help

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English

简体中文
日本語
Espanol
Русский

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Find Docs by Business Scenario ​

How to Use This Page

Not sure which docs you should read? First find the scenario closest to your role, then read in order.

🧵 I'm a Fabric Trader (Mainly Domestic Trade) ​

Typical business: develop samples → take samples and mail them to customers → customers place orders → arrange dye-house processing → completion & stock-in → ship and collect payment

  1. Getting started — 5-Minute Quick Start Guide for New Users
  2. Samples — Sample Management → Sample Stock → Sample Basket
  3. Business — Quotations, Sample Dispatch Orders, and Selection Orders → Customer Management (Contacts)
  4. Production — Production Order Management (important! outsourcing & order tracking)
  5. Inventory & sales — Inventory & Sales Feature Guide → Quickly Creating a Sales Tally Receipt
  6. Reports — Reports Feature Guide (especially customer statements / receivables summaries)
  7. Printing — Label Printing Setup → Thermal Label Printer

🌍 I'm an Exporter ​

Typical business: overseas customer inquiry → PROFORMA INVOICE → sampling confirmation → arrange production → ship for export → L/C settlement

  1. Getting started — New User Guide → Email Registration
  2. Buyer portal — Buyer Portal Overhaul · H5 QR Scan (overseas customers can simply scan with WhatsApp / the system camera)
  3. Quotation / contract — Quotation (supports multiple currencies / unit-price unit dropdown / MOQ / SPU lead time)
  4. Production orders — Production Orders → Contract Field Templates (7 preset templates including PROFORMA / export sales contract / sales contract with LC)
  5. Multilingual showroom — Web Showroom Overview → 17 Languages
  6. Export shipping — Production Orders → Split Shipments for Sales Orders (20 export fields including trade terms / port of loading / bill of lading / container / letter of credit / HS Code)
  7. Reports — Reports → Region Analysis (view sales by country)

Export-Specific Capabilities

  • ✅ Quotations / contracts support multiple currencies (USD / EUR / JPY / ...)
  • ✅ Contract field templates include PROFORMA INVOICE (FOB) / export contract (bilingual Chinese-English P/I) / sales contract (with LC)
  • ✅ Export shipping order with 20 fields (transport + documentation, two groups)
  • ✅ Buyer portal supports scanning via WhatsApp / Telegram / Line / system camera
  • ✅ 17 languages (including Arabic RTL)

🏭 I'm a Dye House / Finishing Plant Owner ​

Typical business: take orders from fabric traders → dyeing / finishing → deliver back → reconcile and collect payment with the trader

  1. Getting started — 5-Minute Quick Start Guide for New Users
  2. Samples (color cards / process samples) — Sample Management
  3. Order taking / inventory & sales — Inventory & Sales Feature Guide
  4. Multi-customer reconciliation — Reports → Customer Statements / Sales Receivables Summary
  5. Production management (if you have your own workshop) — Production Orders → Work Assignment Workbench + Work Reporting Records

Especially Useful for Dye Houses

  • ✅ Taking outsourcing orders: outsourcing processing orders sent by traders, complete with process / quantity / shrinkage limit / processing rate
  • ✅ Customer reconciliation: see receivables / receipts for multiple trader customers on one screen
  • ✅ Processing fee breakdown: flexible pricing by meter / by kilogram / by roll / lump sum
  • ✅ Multi-company accounts: serve both the owner and the order tracker at the same time, with isolated data permissions

🚚 I'm a Secondary / Wholesale Distributor ​

Typical business: high volume of small orders moving fast, quickly creating sales tally receipts, customer settlement, fast turnover

  1. Getting started — 5-Minute Quick Start Guide for New Users
  2. Quick order creation — Quickly Creating a Sales Tally Receipt ⭐ (a tutorial dedicated to secondary wholesalers)
  3. Samples / stock — Sample Management → Inventory & Sales
  4. Printing — Label Printing Setup → Document Printing
  5. Reconciliation — Reports → Customer Statements / Sales Receivables Summary
  6. Mobile order creation — Jenny Fabric Software App (create orders on the phone when there's no computer at the stall)

Especially Useful for Secondary Wholesalers

  • ✅ 5-page piece-level wizard: number of rolls + meters + dye-lot number + roll number + tolerance, can be done on the phone too
  • ✅ Scan-to-outbound: scan a fabric roll label and the outbound order is matched automatically
  • ✅ Auto-clearing receipts: select unpaid sales orders and clear them with one tap
  • ✅ Real-time display of each customer's accumulated outstanding balance / prepayment

🎨 I'm a Designer / Buyer / Brand ​

Typical business: take samples to develop styles → assign sampling → choose a fabric and place an order → have a factory make finished products

  1. Getting started — 5-Minute Quick Start Guide for New Users
  2. Sample library — Sample Management → Sample Basket (taking samples, collecting)
  3. Garment management — Garment Management ⭐ (sample garments / shoes, bags & accessories / home textiles; activate it in the App Marketplace, and some Enterprise-edition features are free for a limited time right now — refer to the App Marketplace's price on the day)
  4. Sampling — Production Orders → Sampling Instruction Sheet
  5. AI tools — Image Search, electronic color card (App)
  6. Outsourcing — Production Order Management

Especially Useful for Designers / Buyers / Brands

  • ✅ Three garment categories: sample garments / shoes, bags, hats & accessories / home-textile finished products — each can carry multiple fabrics / multiple images / a check-in/check-out log
  • ✅ Derived fabrics: derive a new fabric sample from a sample garment with one tap (prefilled name / composition / weight / cover image)
  • ✅ Image search: see a fabric you like, snap a photo, and find the same one in your own library
  • ✅ Electronic color card recognition: photograph a Pantone color card to create a digital electronic color card in a second

🛍️ I'm a Fabric Buyer / Purchaser (Not a Software User) ​

This Section Is for Buyers Invited by a Sales Rep

You don't need to purchase Jenny Fabric Software. Your supplier uses it, and all you need to do is:

How You Receive Samples / Quotations from Suppliers ​

  • Scan with WeChat → automatically enter the "Jenny Software" WeChat Mini Program
  • Scan with your phone's system camera → automatically enter the H5 web version (available to overseas users)
  • Copy the link and open it → opens directly in a browser

What You Can Do in the Buyer Portal ​

  • 🔍 Browse all of the supplier's samples
  • ❤️ Favorite samples / documents you like
  • 🛒 Add to the selection cart
  • 💬 Inquire with one tap
  • 📤 Package and share your selection collection with your boss

See Buyer Portal Overhaul · H5 QR Scan for details

⚙️ I'm a Company IT Admin / Administrator ​

Typical business: configure employee permissions, adjust fields, adjust document templates, connect printers, perform data backups

  1. People and Role Management — invite / create / departments / roles / three-tier permissions
  2. Field Management — custom fields
  3. Document Editor — document template customization
  4. Data Access Permissions — departments / data permissions
  5. Data Security — backups / encryption
  6. Printer Quick Self-Help — troubleshooting printer issues
  7. Printer LAN Sharing — sharing across multiple computers

🏪 I'm a Fabric Showroom / Store Operator ​

Typical business: offline store display + a 24-hour online showroom + scan-to-self-select samples for high foot traffic

  1. Getting started — 5-Minute Quick Start Guide for New Users
  2. Samples — Sample Management → Label Printing (a QR code label on every item)
  3. Web showroom — Web Showroom Overview (multiple templates / SEO optimization)
  4. WeChat showroom — WeChat Mini Program Showroom
  5. Buyer portal — Buyer Portal Overhaul · H5 QR Scan
  6. Quick selection — Quick Sample Selection Feature
  7. News center / showroom marketing — Web Showroom

🚀 Didn't Find a Matching Scenario? ​

Fallback Path

  1. See the Frequently Asked Questions — 50+ common questions
  2. See the Help Center Home — find by feature module
  3. The Support button in the bottom-right corner inside the software — ask a real person directly

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